GDPR

GDPR Privacy Policy for themadnuts.com

4th November 2024

1. Introduction

At themadnuts.com, we are committed to protecting your privacy and ensuring that your personal data is handled in a safe and responsible manner. This policy outlines how we collect, use, store, and protect your personal data in compliance with the General Data Protection Regulation (GDPR).

2. Data Controller

themadnuts.com acts as the data controller for the information you provide. If you have any questions regarding this policy, please contact us at:

Contact Email: tellus@themadnuts.com

3. Data We Collect

We collect various types of personal data, which may include:

  • Identification information: Name, address, email, phone number, etc.
  • Financial information: Payment details for processing orders.
  • Technical data: IP address, browser type, device information, and usage data.
  • Cookies and tracking: Information gathered through cookies and similar tracking technologies.

4. Purpose of Data Collection

We use your personal data for the following purposes:

  • Order Processing: To process and deliver your orders.
  • Customer Support: To provide assistance and respond to inquiries.
  • Marketing: To send newsletters and promotional offers (only if consent is provided).
  • Website Improvement: To analyze user behavior and enhance website functionality.

5. Legal Basis for Processing

We process your personal data based on the following legal grounds:

  • Consent: When you have given clear consent for us to process your personal data for specific purposes.
  • Contract: To fulfill a contract or take steps linked to a contract with you.
  • Legal Obligation: To comply with legal obligations.
  • Legitimate Interests: For purposes that do not override your privacy rights.

6. How We Protect Your Data

We implement robust security measures to protect your data, including encryption, access controls, and secure storage. We also limit data access to authorized personnel only.

7. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy or as required by law.

8. Your Rights

Under GDPR, you have the following rights regarding your personal data:

  • Right to Access: Request a copy of your personal data.
  • Right to Rectification: Correct any inaccuracies in your data.
  • Right to Erasure: Request the deletion of your personal data.
  • Right to Restrict Processing: Request to limit processing of your data.
  • Right to Data Portability: Receive your data in a commonly used format.
  • Right to Object: Object to the processing of your personal data.
  • Right to Withdraw Consent: Withdraw consent at any time (without affecting the lawfulness of processing based on consent before withdrawal).

9. Sharing of Data

We may share your personal data with third-party service providers for:

  • Payment processing
  • Order fulfillment
  • Marketing and analytics
  • Legal compliance when required

10. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect data about your browsing activities. You can manage your cookie preferences in your browser settings.

11. International Transfers

Your data may be transferred and processed outside the European Economic Area (EEA). We ensure appropriate safeguards are in place to protect your data during such transfers.

12. Complaints

If you believe your data protection rights have been violated, you have the right to lodge a complaint with a supervisory authority.

13. Updates to This Policy

We may update this GDPR policy from time to time. Any changes will be posted on this page with an updated revision date.

Contact Us

For questions or concerns regarding your personal data or this policy, please contact us at tellus@themadnuts.com